Privacy policy
General information
The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data is any data that can be used to personally identify you. Detailed information on data protection can be found in our privacy policy, which is linked below.
Data collection on this website
Who is responsible for data collection on this website? Data processing on this website is carried out by the website operator. You can find their contact details in this website's legal notice.
How do we collect your data? On the one hand, your data is collected when you provide it to us. This could include, for example, data that you enter into a contact form.
Other data is collected automatically by our IT systems when you visit the website. This is primarily technical data (e.g., internet browser, operating system, or time of page access). This data is collected automatically as soon as you access this website.
What do we use your data for? Some of the data is collected to ensure the proper functioning of the website. Other data may be used to analyze your user behavior.
What rights do you have regarding your data? You have the right to receive information free of charge at any time about the origin, recipients, and purpose of your stored personal data. You also have the right to request the correction or deletion of this data. For this purpose, as well as for any further questions regarding data protection, you can contact us at any time at the address provided in the legal notice. Furthermore, you have the right to lodge a complaint with the competent supervisory authority.
You also have the right, under certain circumstances, to request the restriction of the processing of your personal data. For details, please see the privacy policy under "Right to Restriction of Processing".
Analytics tools and third-party toolsWhen you visit this website, your browsing behavior may be statistically analyzed. This is done primarily using cookies and so-called analytics programs. The analysis of your browsing behavior is generally anonymous; your browsing behavior cannot be traced back to you.
You can object to this analysis or prevent it by not using certain tools. Detailed information about these tools and your options for objecting can be found in the following privacy policy.
2. Hosting and Content Delivery Networks (CDN)
External Hosting
This website is hosted by an external service provider (host). The personal data collected on this website is stored on the host's servers. This may include, in particular, IP addresses, contact requests, metadata and communication data, contract data, contact information, names, website access data, and other data generated via a website.
The host is used for the purpose of fulfilling our contractual obligations to our potential and existing customers (Art. 6 para. 1 lit. b GDPR) and in the interest of a secure, fast, and efficient provision of our online services by a professional provider (Art. 6 para. 1 lit. f GDPR).
Our host will only process your data to the extent necessary to fulfill its contractual obligations and will comply with our instructions regarding this data.
Conclusion of a data processing agreementTo ensure data processing in compliance with data protection regulations, we have concluded a data processing agreement with our hosting provider.
3. General information and mandatory disclosures
Data protection
The operators of this website take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.
When you use this website, various personal data are collected. Personal data is data that can be used to personally identify you. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this is done.
Please note that data transmission over the Internet (e.g., when communicating by email) can have security vulnerabilities. Complete protection of data against access by third parties is not possible.
Note regarding the responsible bodyThe responsible body for data processing on this website is:
Markus Friedrich
Düwellstraße 18b
85354 Freising
Phone: +49-173-5470523
E-mail: markus@friedrich-training.de
The responsible entity is the natural or legal person who, alone or jointly with others, decides on the purposes and means of processing personal data (e.g. names, email addresses, etc.).
Notice regarding data transfer to the USA
Our website uses tools from companies based in the USA. When these tools are active, your personal data may be transferred to the US servers of the respective companies. Please note that the USA is not considered a safe third country under EU data protection law. US companies are legally obligated to disclose personal data to security authorities without you, as the data subject, having any legal recourse. Therefore, it cannot be ruled out that US authorities (e.g., intelligence agencies) may process, analyze, and permanently store your data located on US servers for surveillance purposes. We have no control over these processing activities.
Revocation of your consent to data processing
Many data processing operations are only possible with your explicit consent. You can revoke your consent at any time. An informal notification by email to us is sufficient. The legality of data processing carried out before the revocation remains unaffected by the revocation. Right to object to data collection in special cases and to direct marketing (Art. 21 GDPR)
If data processing is based on Article 6(1)(e) or (f) of the GDPR, you have the right to object, on grounds relating to your particular situation, at any time to processing of personal data concerning you; this also applies to profiling based on these provisions. The specific legal basis for each processing operation can be found in this privacy policy. If you object, we will no longer process your personal data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms or the processing serves the purpose of establishing, exercising or defending legal claims (objection pursuant to Art. 21 para. 1 GDPR).If your personal data is processed for direct marketing purposes, you have the right to object at any time to the processing of your personal data for such marketing; this also applies to profiling insofar as it is related to such direct marketing. If you object, your personal data will subsequently no longer be processed for direct marketing purposes (objection pursuant to Article 21(2) GDPR).
Right to lodge a complaint with the competent supervisory authority
In the event of violations of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, in particular in the Member State of their habitual residence, their place of work, or the place of the alleged infringement. This right to lodge a complaint is without prejudice to any other administrative or judicial remedy.
Right to data portability
You have the right to receive the data that we process automatically based on your consent or in fulfillment of a contract, either for yourself or for a third party, in a commonly used, machine-readable format. If you request the direct transfer of the data to another controller, this will only be done if technically feasible.
SSL or TLS encryption
This site uses SSL/TLS encryption for security reasons and to protect the transmission of confidential information, such as orders or inquiries that you send to us as the site operator. You can recognize an encrypted connection by the fact that the browser's address bar changes from "http://" to "https://" and by the lock symbol in your browser's address bar.
When SSL or TLS encryption is enabled, the data you send to us cannot be read by third parties.
Information, deletion and correction
Under applicable law, you have the right to request information, free of charge, about your stored personal data, its origin and recipients, and the purpose of data processing, as well as the right to rectification or erasure of this data. For this purpose, and for any further questions regarding personal data, you can contact us at any time at the address provided in the legal notice.
Right to restriction of processing
You have the right to request the restriction of the processing of your personal data. You can contact us at any time at the address provided in the legal notice. The right to restrict processing exists in the following cases:
- If you dispute the accuracy of your personal data stored with us, we generally need time to verify this. For the duration of the verification process, you have the right to request the restriction of the processing of your personal data.
- If the processing of your personal data was/is unlawful, you can request the restriction of data processing instead of deletion.
- If we no longer need your personal data, but you require it for the establishment, exercise or defense of legal claims, you have the right to request restriction of processing of your personal data instead of erasure.
- If you have objected to processing pursuant to Article 21(1) GDPR, a balancing of interests between your interests and ours must be carried out. Until it is determined whose interests prevail, you have the right to request the restriction of the processing of your personal data.
- If you have restricted the processing of your personal data, this data – apart from being stored – may only be processed with your consent or for the establishment, exercise or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the European Union or of a Member State.
Objection to advertising emails
The use of contact details published as part of the legal notice for sending unsolicited advertising and informational materials is hereby prohibited. The operators of these pages expressly reserve the right to take legal action in the event of unsolicited advertising, such as spam emails.
4. Data collection on this website
Cookies
Our website uses so-called "cookies." Cookies are small text files that do not harm your device. They are stored on your device either temporarily for the duration of a session (session cookies) or permanently (persistent cookies). Session cookies are automatically deleted after you close your browser. Persistent cookies remain stored on your device until you delete them yourself or until they are automatically deleted by your web browser.
In some cases, cookies from third-party companies may also be stored on your device when you visit our site (third-party cookies). These enable us or you to use certain services provided by the third-party company (e.g., cookies for processing payment services).
Cookies serve various functions. Many cookies are technically necessary, as certain website functions would not work without them (e.g., the shopping cart function or the display of videos). Other cookies are used to analyze user behavior or to display advertising.
Technically necessary cookies (e.g., shopping cart cookies) are stored on the basis of Art. 6 para. 1 lit. f GDPR. We have a legitimate interest in storing cookies to ensure the technically flawless and optimized provision of our services. Other cookies are only stored with your consent on the basis of Art. 6 para. 1 lit. a GDPR. You can withdraw your consent at any time for the future.
You can configure your browser to notify you when cookies are set and to allow cookies only in individual cases, to accept cookies in certain cases or to generally reject them, and to automatically delete cookies when you close your browser. Disabling cookies may limit the functionality of this website.
If cookies from third-party companies or for analysis purposes are used, we will inform you separately about this within the framework of this privacy policy and, if necessary, request your consent.
Cookie consent with Usercentrics
This website uses Usercentrics' cookie consent technology to obtain your consent to the storage of certain cookies on your device and to document this consent in accordance with data protection regulations. The provider of this technology is Usercentrics GmbH, Rosental 4, 80331 Munich, Germany. Website: https://usercentrics.com/de/ (in the following „Usercentrics").
When you visit our website, the following personal data is transferred to Usercentrics:
- Your consent(s) or withdrawal of your consent(s)
- Your IP address
- Information about your browser
- Information about your device
- Time of your visit to the website
Usercentrics is used to obtain the legally required consent for the use of cookies. The legal basis for this is Article 6(1)(c) GDPR.
Data Processing Agreement: We have concluded a data processing agreement with Usercentrics. This is a legally required agreement under data protection law, which ensures that Usercentrics processes the personal data of our website visitors only according to our instructions and in compliance with the GDPR.
Server log files
The website provider automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. This information includes:
- Browser type and version
- Operating system used
- Referrer URL
- Hostname of the accessing computer
- Time of the server request
- IP address
This data is not merged with other data sources.
The collection of this data is based on Article 6 Paragraph 1 Letter f of the GDPR. The website operator has a legitimate interest in the technically flawless presentation and optimization of its website – the server log files must be recorded for this purpose.
Contact formWhen you submit inquiries to us via our contact form, the information you provide, including your contact details, will be stored by us for the purpose of processing your inquiry and for any follow-up questions. We will not share this data without your consent.
This data is processed on the basis of Article 6(1)(b) GDPR if your inquiry relates to the performance of a contract or is necessary for taking steps prior to entering into a contract. In all other cases, processing is based on our legitimate interest in the effective handling of inquiries addressed to us (Article 6(1)(f) GDPR) or on your consent (Article 6(1)(a) GDPR), if such consent has been obtained.
The data you enter in the contact form will remain with us until you request its deletion, revoke your consent to its storage, or the purpose for data storage no longer applies (e.g., after your inquiry has been processed). Mandatory legal provisions – in particular, retention periods – remain unaffected.
Inquiries via email, telephone or faxWhen you contact us by email, telephone, or fax, your inquiry, including all resulting personal data (name, inquiry), will be stored and processed by us for the purpose of handling your request. We will not share this data without your consent.
The processing of this data is based on Article 6(1)(b) GDPR if your inquiry relates to the performance of a contract or is necessary for taking steps prior to entering into a contract. In all other cases, processing is based on your consent (Article 6(1)(a) GDPR) and/or on our legitimate interests (Article 6(1)(f) GDPR), as we have a legitimate interest in the efficient processing of inquiries addressed to us.
The data you send us via contact requests will remain with us until you request its deletion, revoke your consent to its storage, or the purpose for data storage no longer applies (e.g., after your request has been processed). Mandatory legal provisions – in particular, statutory retention periods – remain unaffected.
5. Analytics tools and advertising
Google Analytics
This website uses functions of the web analytics service Google Analytics. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.
Google Analytics uses so-called “cookies.” These are text files that are stored on your computer and enable an analysis of your use of the website. The information generated by the cookie about your use of this website is generally transmitted to and stored on a Google server in the USA.
The storage of Google Analytics cookies and the use of this analytics tool are based on Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in analyzing user behavior in order to optimize both its website and its advertising. If corresponding consent has been requested (e.g., consent to the storage of cookies), processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR; this consent can be revoked at any time.IP anonymization: We have activated the IP anonymization function on this website. This means that your IP address will be shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area before being transmitted to the USA. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity, and to provide other services relating to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.
Browser Plugin: You can prevent the storage of cookies by adjusting your browser settings; however, please note that in this case you may not be able to fully utilize all the functions of this website. Furthermore, you can prevent Google from collecting and processing data generated by the cookie and related to your use of the website (including your IP address) by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=de.
Objection to data collection: You can prevent the collection of your data by Google Analytics by clicking on the following link. An opt-out cookie will be set, which prevents the collection of your data on future visits to this website: Disable Google Analytics.
For more information on how Google Analytics handles user data, please see Google's privacy policy: https://support.google.com/analytics/answer/6004245?hl=de.
Data processing agreement: We have concluded a data processing agreement with Google and fully implement the strict requirements of the German data protection authorities when using Google Analytics.
Data retention period: User- and event-level data stored by Google that is associated with cookies, user identifiers (e.g., User ID), or advertising IDs (e.g., DoubleClick cookies, Android advertising ID) is anonymized or deleted after 14 months. Details can be found at the following link: https://support.google.com/analytics/answer/7667196?hl=de
6. Plugins and tools
Google Maps (with consent)
This website uses the Google Maps service via an API. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.
To ensure data protection on this website, Google Maps is deactivated when you first visit the site. A direct connection to Google's servers is only established when you actively enable Google Maps (consent pursuant to Art. 6 para. 1 lit. a GDPR). This prevents your data from being transmitted to Google when you first access the site.
Once activated, Google Maps will store your IP address. This will then typically be transmitted to and stored on a Google server in the USA. The provider of this website has no control over this data transfer after Google Maps has been activated.More information on how user data is handled can be found in Google's privacy policy: https://www.google.de/intl/de/policies/privacy/.
Purpose and nature of processing
If you have concluded a contract with us as a consumer and wish to exercise your statutory right of withdrawal, we offer an electronic withdrawal function (withdrawal button) on our website. You can use this button to submit a declaration of withdrawal to us. In doing so, we process the data you enter into the input fields. This generally includes:
- Your first and last name
- Details identifying the concluded contract (e.g., order number, contract number)
- Your e-mail address for receiving the confirmation of receipt
- Date and time of submission
Legal basis
The processing of this data to handle your withdrawal is based on Art. 6(1)(c) GDPR (compliance with a legal obligation), as we are legally required to provide you with an electronic option for withdrawal and an immediate confirmation of receipt.
Data recipients and storage period
The data you submit is processed solely for the purpose of handling your withdrawal and is forwarded to our internal systems and, where applicable, to relevant payment service providers to process the reversal of the transaction. Once the withdrawal process is complete, your data is stored in accordance with statutory retention periods (particularly under the German Commercial Code [HGB] and the Fiscal Code [AO]) and subsequently deleted.
Confirmation of receipt
After submitting the withdrawal, you will automatically receive a confirmation of receipt from us via e-mail, documenting the content of your withdrawal declaration as well as the date and time of receipt.